DigiD
What is DigiD?
DigiD is the digital identification system used in the Netherlands to access government organisations and other public services online.
Your DigiD is personal and linked to your BSN (Burgerservicenummer). It allows Dutch organisations to verify your identity when you arrange official matters online.
If you live in the Netherlands, getting a DigiD is highly recommended. You will use it for many administrative procedures, particularly when dealing with taxes, healthcare, benefits, pensions and your municipality.
If you do not yet have a BSN, read our guide on getting a BSN number in the Netherlands first.
| 🔐 DigiD at a glance | |
|---|---|
| WHAT | DETAILS |
| What is DigiD? | Your digital identity for Dutch online services |
| What do you normally need? | BSN, registered address and mobile phone |
| How much does it cost? | Free |
| How do you activate it? | Using the activation code sent to you by letter |
| Best way to use it | The DigiD app is generally the easiest and most secure login method |
What do you use DigiD for?
You can use DigiD to identify yourself when accessing many Dutch online services.
For example, DigiD can be used to:
- file your Dutch income tax return
- apply for government benefits
- view information from the Dutch tax authorities
- manage pension information
- access certain healthcare services and medical information
- deal with your health insurer
- arrange matters with your municipality
- access government correspondence
What do you need to apply for DigiD?
If you are registered as a resident in the Netherlands, you will normally need:
- your BSN number
- an address registered with a Dutch municipality
- a mobile phone
Your DigiD activation letter is sent to the address registered in the Dutch Personal Records Database (BRP), so it is important that your municipal registration details are correct.
How to apply for DigiD
You can apply for DigiD free of charge through the official DigiD website.
The application process is straightforward. You enter your personal information, create your DigiD login details and complete the requested verification steps.
1. Enter your personal details
The application asks for information such as your:
- Burgerservicenummer – BSN number
- Geboortedatum – date of birth
- Postcode – postcode
- Huisnummer – house number
- Toevoeging – house number addition, if applicable
2. Create your login details
You will create a username and password for your DigiD account. Keep these details safe because you may need them when activating your account.
You can also add your mobile phone number and email address. Using a phone provides additional security and makes it easier to use DigiD services.
3. Receive your activation letter
After applying, DigiD sends an activation code by post to the address where you are officially registered.
The activation letter normally arrives within a few working days. DigiD advises allowing up to five working days for delivery.
4. Activate your DigiD
Once you receive the letter, use the activation code to activate your DigiD. You can do this through the DigiD app or through the DigiD website.
You must activate your DigiD within 21 days. If you wait too long, you may have to apply again.
You will normally need your username, password, activation code and your mobile phone.
Using the DigiD app
The DigiD app is generally the easiest way to log in securely once your account has been activated.
Instead of entering your username and password every time, you can normally log in using a PIN code in the app. Depending on your device and DigiD setup, additional verification may also be available.
The app can be downloaded from the official Apple App Store or Google Play store.
SMS verification and additional security
DigiD can use your mobile phone as an additional security check. Many organisations require stronger authentication than simply entering a username and password.
For that reason, it is a good idea to add your mobile number and use the DigiD app when possible.
Keep your DigiD secure
Your DigiD is strictly personal. Never give another person your username, password, PIN or activation codes.
DigiD can provide access to sensitive information relating to taxes, healthcare, government benefits and other personal matters.
| 🔒 DigiD security tips | |
|---|---|
| DO | DON’T |
| Use the official DigiD website or app | Share your password or PIN with anyone |
| Keep your mobile number up to date | Send your login details by email or message |
| Check carefully before entering DigiD details online | Log in through suspicious links in emails or text messages |
Can you get DigiD if you live abroad?
It is also possible in certain circumstances to apply for DigiD if you live outside the Netherlands and already have a BSN.
The procedure is different from applying as a resident in the Netherlands, so check the latest instructions on the official DigiD website if you live abroad.
Problems with DigiD
If you have problems applying for, activating or using DigiD, visit the official DigiD help section.
If your activation letter does not arrive, first check that the address registered with your municipality is correct. You can also request a new activation code through DigiD in certain situations.
What should you arrange after DigiD?
Once you have your BSN and DigiD, many other administrative procedures in the Netherlands become much easier to manage online.
| ✅ Useful next steps | |
|---|---|
| GUIDE | WHY IT MATTERS |
| Health insurance | Understand Dutch health insurance and what you need to arrange |
| Doctor | Learn how to register with and visit a Dutch GP |
| Finding a job | Practical information about looking for work in Rotterdam |
| Employment contract | What to check before signing a Dutch employment contract |
Things to arrange when moving to the Netherlands
Basic Dutch | BSN number | Doctor | Finding a job | Job interview | Employment contract | Learning Dutch | Health insurance | Volunteering | Work agencies